Start free
← All connections

Connections · support

Zendesk

Tickets, CSAT, and agent performance.

Pull ticket volumes, first response time, resolution SLA compliance, CSAT scores.

OAuth · Read-only · Syncs automatically

Report templates that use Zendesk

NPS & Feedback Digest

What your users actually think, every month.

Support Team Report

Tickets, CSAT, and response time every week.

How to connect Zendesk to Donum

  1. 1. Create a Donum account (free, 2 minutes).
  2. 2. Go to Connections and search “Zendesk”.
  3. 3. Click Connect and follow the OAuth flow.
  4. 4. Choose a template that uses Zendesk.
  5. 5. Set your schedule — Donum takes care of the rest.