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NPS & Feedback Digest

Aggregates NPS survey responses, in-app feedback, and support tickets into a single AI-summarised digest.

monthlyproductsupport

★★★★★ 2,341 founders use this template.

What this report includes

NPS Score TrendPromoter % / Detractor %Top 5 Feedback ThemesNotable QuotesAction Items

Data sources needed

Intercom

User conversations and product engagement.

Read-only

Zendesk

Tickets, CSAT, and agent performance.

Read-only

Typeform

Survey responses and form completion data.

Read-only

How it works

  1. 1. Create a free Donum account and choose this template.
  2. 2. Connect your data sources (takes ~2 minutes, read-only).
  3. 3. Donum pulls the metrics for each section and writes the narrative.
  4. 4. Reports are delivered as PDFs to your recipients on schedule.

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