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Connections · support

Help Scout

Shared inbox happiness and resolution data.

Track conversation volumes, happiness scores, first reply times, and resolution rates.

API key · Read-only · Syncs automatically

How to connect Help Scout to Donum

  1. 1. Create a Donum account (free, 2 minutes).
  2. 2. Go to Connections and search “Help Scout”.
  3. 3. Click Connect and follow the API key flow.
  4. 4. Choose a template that uses Help Scout.
  5. 5. Set your schedule — Donum takes care of the rest.